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Cancellation & Refund Policy

Participant Cancellations

  • Cancellations made 20 or more days prior to the scheduled training date are eligible for a refund minus any non-refundable payment processing fees.

  • No refunds will be issued for cancellations made fewer than 20 days before the training date.

  • Substitutions are permitted at any time. A registered participant may transfer their registration to another individual at no additional cost, provided notice is given in advance.

Trainer/Event Cancellations

  • The trainer reserves the right to cancel or reschedule the training due to low attendance or other unforeseen circumstances.

  • In the event the training is cancelled by the trainer, all registration fees will be fully refunded.

Travel & Accommodation

  • The trainer is not responsible for reimbursing any travel, lodging, meals, or other expenses incurred by participants in connection with attending the training, including if training is cancelled.

Force Majeure

  • The trainer shall not be held liable for failure or delay in performance due to events beyond reasonable control, including but not limited to acts of God, natural disasters, government actions, pandemics, strikes, or other emergencies. In such cases, refunds or rescheduling will be handled at the trainer’s discretion.

Date: April 27 th, 2026

Location:

Northern Virginia Criminal Justice Training Academy

45299 Research Place
Ashburn VA 20147

Time: 8 am to 5 pm

Cost: $495

This course is eligible for In-Service/Continuing Education credit for Virginia law enforcement through the NVCJTA.

Testimonials

The first time in my career I've truly heard the why behind upper management's decision-making process. A true conversation about communication and how to be effective.

Sergeant John Washabaugh

Retired Chief Jason Armstrong is an exceptionally experienced and engaging speaker, and it truly shows. His presentation offered relevant and practical concepts that apply equally well to agencies of all sizes. I especially appreciated Chief Armstrong’s use of real-world examples to demonstrate how intentional, positive community engagement can effectively build trust and lasting relationships with the communities we serve. His approach is forward-thinking, grounded in experience, and highly valuable. I appreciated the opportunity to hear his perspective and the insights he had to offer.

Chief Stacy Kelly

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